Quick Solutions
Contacting us
Regardless whether it is a first consultation or a concrete service request, with our contact form we put you in contact with the right person. Simply choose the relevant department from the selection field below and submit the information sheet.
Service hotline
+49 (0)30 338 430 100
Please contact our Service Hotline which is available to you during normal working hours, from Monday to Friday, from 09:00 to 16:00.
Please dial our Service Hotline telephone number only for acute technical problems in the monitoring system of your power plant. For questions of lesser urgency kindly make use of our service e-mail address. This helps to avoid a congested Service Hotline.
Service E-Mail
Our Service e-mail address enables you to get in contact with our Service Department beyond our regular hotline hours, i.e. from Monday to Friday, from 9:00 to 17:00 hrs.
Please make sure to attach all important information that is relevant to your technical query. This may for instance be a screenshot taken from the PVGuard SCADA interface showing the problem to be investigated.
Special Hotline
Should you wish to have an extended telephone service support that goes beyond our regular hotline hours, we will be pleased to submit a proposal that covers support for your specific plant. Please address your request to .
skytron® energy GmbH
Ernst-Augustin-Straße 15
12489 Berlin / Germany
| Phone: | +49 (0)30 338 430 - 0 | |
| Fax: | +49 (0)30 338 430 - 99 | |
| Email: |
